Last updated: 20 October 2026

Terms of service

These terms apply to the Kirjaviisas service ("service") provided by Unattended Oy (business ID 3622216-6), Hiomotie 10, 00380 Helsinki, Finland. By using the service you accept these terms.

1. About the service

Kirjaviisas is a book subscription. If you subscribe to one theme, we send three second-hand books once a month. In the Four-book package you pick 2-4 themes, and we send one new book and three second-hand books every other month. In Pikkuviisas you pick age groups, and we send four new children's books every other month. We keep a record of every title we've sent you, so you never get the same book twice.

2. Account and age

Using the service requires an account. You must be at least 18 years old, or have a guardian's consent. You're responsible for the accuracy of the information you give us and for keeping your credentials safe.

3. Subscription, pricing and billing

Prices are shown in the service and include Finnish VAT. The subscription renews automatically until you cancel it. On a monthly plan, and on a plan billed every two months, we charge your card before each shipment. On a six-month plan and a yearly plan, we charge the whole period up front. Payments are processed by Stripe.

4. Cancellation and refunds

You can cancel any time from your account page - no forms, no phone calls. Cancellation takes effect from the next billing date; fees already charged are not refunded. The statutory right of withdrawal does not apply to books that have already been delivered to you (Finnish Consumer Protection Act, Chapter 6, Section 16).

5. Delivery

We ship packages within Finland via Posti to the address you provide. If a package is lost or damaged in transit, contact our support - we'll sort it out with Posti and reship or refund. If a package is not collected within Posti's storage time and it comes back to us, we can send it again when you pay the postage for the new shipment. We do not refund the subscription fee for a package that was not collected.

6. Gift cards

Gift cards are valid for 12 months from purchase. Unused gift cards are not redeemable for cash. The recipient redeems a gift card by creating an account and entering the gift code.

7. Content and liability

We do our best to pick books that match your themes, but we can't guarantee every book matches your taste perfectly. The service is provided "as is". Our liability is limited to the minimum required by mandatory consumer protection law.

8. Changes to these terms

We may update these terms. We'll email you about material changes at least 30 days before they take effect. If you don't accept the changes, you can cancel your subscription before they take effect.

9. Governing law and disputes

These terms are governed by Finnish law. We aim to resolve disputes by negotiation first. As a consumer, you may bring a dispute to the Consumer Disputes Board (kuluttajariita.fi) or to the District Court of Helsinki.